Booksellers Association

About Booksellers‍

The Booksellers Association is a trade association representing and promoting the bookselling industry in the UK and Ireland. ​

​They exist to protect and promote the interests of their members. Their membership is made up of bookselling chains such as Waterstones, specialist chains like Blackwell, supermarkets, academic booksellers, wholesalers, school and library suppliers, Christian and children's specialist booksellers, mixed multiples like WH Smith - and over 1200 independent bookshops.‍

“The team are all very approachable and a joy to work with."

Says Pimms Banwait, IT Director​

The Solution

Creative provided an upgrade from an old version of Dynamics NAV to Booksellers, but with new integration from the new Cloud environment to Dynamics for Sales & Marketing (CRM). This was all about getting the membership billing in place, from the right solution, so that operationally and financially Booksellers weren’t affected by the upgrade and the members interactions were seamless.

The Outcome

One Microsoft platform with automated integration so that Booksellers can utilise Azure to hold all of their operational and financial data, with the ability to drive analytical information from that data, with all the benefits that co-pilot, Power BI etc. will now bring across Microsoft 365 and Dynamics 365. ​

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“The Booksellers Association has been working with Creative Computing for more than 25 years from an early version of Sage to the current version of Microsoft Business Central.
Creative have an excellent understanding of our business and therefore able to develop and implement solutions to some of our complex processes. The team at CCS are all very approachable and a joy to work with."

-Says Pimms Banwait, IT Director​

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