Microsoft has announced its April ’19 release notes, a compilation of hundreds of new features for Dynamics 365 and Power Platform that will be released between April and September 2019. You can download the full release PDF here. The new features and enhancements in this release demonstrate Microsoft’s continued investment in capabilities to power digital transformation, from AI-infused intelligence to breakthrough customer experiences.
The April ’19 release signifies a key milestone for Dynamics 365. It’s the first major update where all our customers across Dynamics 365 will be on the latest version and on a consistent update schedule. It’s also a template of how major updates will be done going forward in April and October every year. Here are the key dates for the April ’19 release.
The April ’19 release includes hundreds of new enhancements and capabilities across Dynamics 365 applications including Sales, Marketing, Customer Service, Portals, Field Service, Project Service Automation, Finance and Operations, Talent, Retail, and Business Central. Microsoft are also adding a new set of mixed reality experiences using Microsoft Layout and Microsoft Remote Assist.
The April ’19 release delivers continued investments in artificial intelligence capabilities that leverage the power of Microsoft AI research, tools, data, and the Power Platform to help organizations transform customer service, sales, and marketing functions. AI for Sales provides actionable insights to drive personalized engagement and proactive decision-making. Market Insights enables business users to gather actionable insights based on what consumers say, seek, and feel about their brands and products. And Customer Service Insights optimizes your customer service experience through AI enhanced analysis.
Contact our sales team today firstname.lastname@example.org or call on 01628 660600 to see how your company can benefit from the many features that will be available from April 2019.